Once we have confirmed your payment, our logistic team will ship out your shipment immediately. Our Customer Support team and CSR autobot (which is at the lower right corner can help you easily track your item. Further tracking process using our autobot will be explained in our FAQ page. We have a main warehouse which locates in Hong Kong SAR to settle most of our shipment process. Our dedicated professional logistic team has a mission to serve every of our customer in due course, therefore to deliver the fast and reliable shipment.